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3 Tech Investments Credit Unions Will Make in 2020

How chatbots, mobile apps, and remote online notarization will improve member experience while making your business more efficient.


Is your credit union prepared for how consumers want to use technology? Do you have a digital strategy for your branches? Are paper processes costing you time and money?

This guide will help credit union leaders understand the benefits of several popular technologies, how business improvements fuel member satisfaction,
and how they can adopt digital solutions today with little risk and significant reward.

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What You'll Learn

The Public Trusts Credit Unions

One survey found credit unions to be twice as trustworthy as big banks. Find out how "people helping people" helped credit unions grow 20.5% in five years.

You Should Stop Chasing Millennials

31.5 million members of Gen Z (born 1995-2010) are now credit-eligible. Learn how to cater to these prospects who are eager to build new financial relationships.

Technology Isn't All or Nothing

... or at least it doesn't have to be. Hear about solutions like eSign and remote online notarization that allow you to scale at a pace your business can handle.


Who Should Read This Book

ron-persona Credit Union Executives

Credit union executives who want to better serve members and deliver on the mantra of "people helping people."

ron-persona Financial Service Insiders

Financial service insiders who want to stay current with how technology helps meet consumer and industry demands.



ron-persona Chief Lending Officers

Are driving innovative lending strategies? Learn about financial technologies that make banking more convenient.

ron-persona Operations and IT Leaders

Operations and IT leaders responsible for building efficient workflows and updating critical infrastructure.

"Financial organizations must make emerging technology a ‘core competency,’ with engagement throughout the organization... The focus must be on both internal and external human experiences, not revenue, profit and cost savings."


Jim Marous, Co-Publisher
The Financial Brand

Free Copy Available